Family Business Celebrates 20 years of Providing Quality Eyecare Services for all of your Family.
Molsom & Associates are celebrating 20 years of providing high quality eye-care and eye-wear for the local community in Spalding. Andy Molsom presented his longest standing patient, 93 year old Mrs Doris Rolfe, with a bouquet of flowers as a thank you for her loyalty over the past 20 years.
Doris Rolfe first visited Andy in his first week of opening the business in November 1997, and has been returning for her eyecare ever since. She was over the moon with the flowers and said “I wouldn’t go anywhere else for my eye examinations, everyone is friendly and I wouldn’t trust my eyesight to anyone else.”
The business has grown immensely over that time, initially it was a close family concern with just Andy’s wife and sister working with him. His wife still works behind the scenes, and Cheryl (his sister) owns the Donington practice they co-founded in 2008. There are now 15 staff employed at the practice in Hall Place, and over the past 20 years have conducted over 50,000 eye examinations.
Andy attributes the success of the business to his staff and their commitment to the very best service delivery. “Ever since training at University, I have always wanted to run my own Opticians, to look back on 20 years of running that dream seems a little surreal.” says Andy.
“It is amazing how eye examinations have changed over that 20 years, with the latest technology and knowledge we are able to do so much more than just a sight test. As a newly qualified Optometrist, I was sometimes frustrated by not having the best equipment for my needs. Running my own practice gives me control of when and how I bring in new technology. I was the first practice locally not only to offer Digital Retinal Photography about 15 years ago, but also to bring 3D OCT imaging techniques in 2008. Now with nearly 8 years experience using this imaging technique, we can offer great peace of mind offering an outstanding service, giving the best possible visual recommendations to our customers.” explained Andy Molsom.
“We have come a long way since our early days of the business. Being in my 20s when I started the business I had a steep learning curve, and sometimes it was tough, especially with no formal business training. But determination and commitment pays off, we are still learning and adapting, and look forward to the next 20 years. If the pace of change carries on, then who knows what services and products we will be offering then!
The independent opticians also support the local community, educating both the older and younger generations by providing talks to Support Groups and Primary School visits. They also work closely with the Macular Society supporting their work raising awareness and providing support and advice. By sponsoring the Young Achiever Award for the Pride Of South Holland Awards during the past 2 years, rewards the determination and commitment in younger people that will ultimately reward them with success.
There will be various competitions and open days over the course of the next year to celebrate trading in Spalding for the last 20 years, including our annual Maui Jim Beach Party. These will be on the Molsom Facebook page so ensure to like our page to avoid missing out! The web page www.molsom.co.uk has any further information you may need.
Molsom & Associates welcome new patients and as an Independent business will always strive to give you the best when it comes to your eye health and vision, call 01775 713366 for any help, advise or to book an appointment.